Privacy Policy for WES Productions LLC

Effective Date: [7/27/2024]


1. Introduction

Welcome to WES Productions LLC ("we," "our," "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.wes-productions.com/.

For more specific privacy information please visit: https://privacycenter.cytrio.com/wes-productions

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Derivative Data Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect.

Mobile Device Data Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

Data From Contests, Giveaways, and Surveys Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account.

  • Process your transactions and send you related information, including purchase confirmations and invoices.

  • Manage your requests and provide customer support.

  • Personalize your experience and deliver content and product and service offerings relevant to your interests.

  • Improve the Site and your experience on it.

  • Perform other business activities as needed.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting the revised policy on the Site.

9. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

10. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services, or applications that may be linked to or from the Site.

11. Data Retention

We will only retain your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

12. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. This only applies to the information you have given us. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

13. International Data Transfers

Your information, including personal data that we collect from you, may be transferred to, stored at, and processed by us outside your country of residence, including but not limited to the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By using the Site, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

14. California Privacy Rights

If you are a resident of California, you are granted specific rights regarding access to your personal information. California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

15. Changes and Amendments

We reserve the right to modify this Privacy Policy at any time. We will notify you of any changes by updating the “Effective Date” at the top of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

17. Marketing Communications

We may use your personal information to send you updates (by email, text message, telephone, or post) about our services, including exclusive offers, promotions, and news about our services. You can opt out of receiving marketing communications from us at any time by following the instructions provided in the marketing communications.

18. Automated Decision-Making and Profiling

We do not use automated decision-making or profiling in connection with your personal data. If this changes in the future, we will update this Privacy Policy accordingly and inform you about the logic involved, as well as the significance and the potential consequences of such processing for you.

19. Social Media

The Site may include social media features, such as the Facebook Like button, and widgets, such as the Share This button or interactive mini-programs that run on the Site. These features may collect your IP address, which page you are visiting on the Site, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing it.

20. External Links

Our Site may contain links to other websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or the content of these third-party websites. Please be aware that this Privacy Policy will not apply to your activities on these third-party websites or any information you disclose to these third parties. We encourage you to be aware when you leave our Site and to read the privacy policies of each and every website you visit.

21. Data Breach Notification

In the event that we become aware of a data breach that affects the security of your personal data, we will notify you and the appropriate authorities within the legally required timeframe. We will also take immediate steps to mitigate any potential harm and to prevent any future breaches.

22. Consent to Use of Electronic Signatures and Communications

By using the Site, you agree to electronically receive communications from us. These communications may include notices about your account (e.g., payment authorizations, password changes, and other transactional information) and are part of your relationship with us. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

23. Governing Law

This Privacy Policy and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.

24. Data Storage and Security Measures

We store your data on secure servers provided by our hosting partners. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These measures include, but are not limited to, SSL encryption, firewalls, secure server facilities, and stringent access controls.

25. Data Minimization and Purpose Limitation

We collect and process personal data that is necessary for the purposes stated in this Privacy Policy. We ensure that the data collected is limited to what is necessary in relation to the purposes for which it is processed.

26. Accuracy of Data

We take reasonable steps to ensure that your personal data is accurate, complete, and up-to-date. You can help us maintain the accuracy of your information by notifying us of any changes to your personal details.

27. Data Subject Requests

In addition to the rights mentioned earlier, you have the right to:

  • Withdraw consent where you have previously given your consent to the processing of your personal information.

  • Lodge a complaint with a supervisory authority if you believe that we have not complied with data protection laws.

28. How We Respond to Do-Not-Track Signals

Some web browsers may transmit “Do-Not-Track” signals to websites with which the browser communicates. There is no standard that governs what, if anything, websites should do when they receive these signals. We currently do not take action in response to these signals. If and when a standard for responding is established, we may revise our policy on responding to these signals.

29. Legal Basis for Processing Personal Data (For EEA Users)

If you are a resident of the European Economic Area (EEA), our legal basis for collecting and using your personal information under the General Data Protection Regulation (GDPR) depends on the specific data processing activities. Generally, we process personal data based on the following legal grounds:

  1. Consent: We may process your personal data based on your consent. For example, when you sign up for newsletters or marketing communications, you provide consent for us to use your data for these purposes. You have the right to withdraw your consent at any time by contacting us or using the opt-out options provided in our communications.

  2. Contractual Necessity: We process personal data as necessary to perform a contract with you or to take steps at your request prior to entering into such a contract. For example, when you purchase our services or products, we use your data to fulfill your order and provide the services you requested.

  3. Legitimate Interests: We may process personal data based on our legitimate interests, provided these interests are not overridden by your rights and freedoms. Legitimate interests include improving our services, ensuring the security of our operations, and personalizing your experience on our Site. We evaluate these interests to ensure they are balanced with your privacy rights.

  4. Legal Obligation: We may process personal data as required to comply with legal obligations, such as tax laws, regulatory requirements, or legal processes. This ensures that we meet our legal responsibilities and comply with applicable laws.

  5. Vital Interests: In rare circumstances, we may process personal data to protect your vital interests or the vital interests of another individual. This is typically applicable in emergency situations where processing is necessary to protect health or safety.

  6. Public Task: We may process personal data to perform a task carried out in the public interest or in the exercise of official authority vested in us.

30. International Transfers of Personal Data

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information in other countries. These countries may have data protection laws that are different from those of your country. We will take all necessary measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

31. Specific Provisions for GDPR Compliance

For individuals located in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR) in relation to the processing of personal data. This includes the following provisions:

  • Right to be Informed: You have the right to be informed about the collection and use of your personal data.

  • Right to Rectification: You have the right to have inaccurate personal data rectified or completed if it is incomplete.

  • Right to Restriction of Processing: You have the right to request the restriction or suppression of your personal data.

  • Right to Object: You have the right to object to the processing of your personal data in certain circumstances.

  • Right to Data Portability: You have the right to obtain and reuse your personal data for your own purposes across different services.

  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your rights under GDPR have been violated.

32. Third-Party Data Processors

We may employ third-party companies and individuals to facilitate our Site (“Service Providers”), provide the Site on our behalf, perform Site-related services, or assist us in analyzing how our Site is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

33. Behavioral Remarketing

We use remarketing services to advertise on third-party websites to you after you visited our Site. We, and our third-party vendors, use cookies to inform, optimize, and serve ads based on your past visits to our Site.

  • Google AdWords: Google AdWords remarketing service is provided by Google Inc. You can learn more about Google’s privacy practices and opt out of personalized advertising by visiting Google Ads Settings.

  • Facebook: Facebook remarketing service is provided by Facebook, Inc. You can learn more about Facebook’s privacy practices and manage your ad preferences by visiting Facebook Ad Preferences.

  • Other Remarketing Services: We may also use remarketing services provided by other third parties. We will inform you of the specific third-party services we use for remarketing purposes.

34. Policy on Children’s Information

We do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to delete that information as quickly as possible. If you believe that we may have collected any information from a child under 13, please contact us using the contact details provided below.

35. Data Protection Officer

If you are located in the European Union (EU), you may contact our Data Protection Officer (DPO) for any concerns regarding your personal data. Our DPO can be reached at:

WES Productions LLC
[3400 Cottage Way, Ste G2 #20277, Sacramento, California 95825 US]
[info@wes-productions.com]
[+1 857-261-6161]

Lovette Dobson, Organizer
[Privacy Officer or Data Protection Officer]

36. Contact Information for Data Requests

For requests regarding data access, deletion, or other data-related inquiries, you may contact us using the following:

Data Access Requests
WES Productions LLC
[3400 Cottage Way, Ste G2 #20277, Sacramento, California 95825 US]
[info@wes-productions.com]
[+1 857-261-6161]

37. User Feedback

We value your feedback on our Privacy Policy. If you have any comments or suggestions on how we can improve our privacy practices or this Privacy Policy, please contact us using the information provided below.

38. Effective Date and Updates

This Privacy Policy is effective as of [Effective Date]. We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on our Site, and the revised policy will be effective as of the date it is posted. We encourage you to review this Privacy Policy periodically for any changes.

40. Enhanced Data Protection Measures

  • Data Protection Impact Assessments (DPIAs)

    • We conduct Data Protection Impact Assessments (DPIAs) when initiating new projects or processing activities that could impact the privacy of our users. DPIAs help us identify and mitigate privacy risks before they affect you.

  • Encryption

    • We use encryption protocols for data in transit and at rest to ensure the security of your personal information. This includes Secure Socket Layer (SSL) encryption for online transactions and AES encryption for stored data.

  • Access Controls

    • Access to personal data is restricted to authorized personnel who need it for their job functions. We implement robust authentication and authorization measures to safeguard access to sensitive data.

  • Regular Security Audits

    • We conduct regular security audits and vulnerability assessments to ensure that our systems and practices are up-to-date and secure.

41. Third-Party Integration

  • Third-Party Services

    • We may use third-party services for various functions, including payment processing, analytics, and customer support. These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third parties.

  • Data Processing Agreements

    • We enter into Data Processing Agreements (DPAs) with third-party service providers to ensure they comply with data protection regulations and standards.

42. User Consent Management

  • Consent Management Platform (CMP)

    • We use a Consent Management Platform (CMP) to manage and document user consents for cookies and other tracking technologies. This platform allows users to easily provide, withdraw, or modify their consent preferences.

  • Cookie Consent

    • We use a cookie banner to inform users about our use of cookies and obtain their consent before placing cookies on their devices, in compliance with regulations such as the GDPR and CCPA.

43. Data Subject Access Requests (DSARs)

  • Handling DSARs

    • We have established procedures for handling Data Subject Access Requests (DSARs) efficiently. This includes verification of identity, timely response within the legal timeframe, and clear communication regarding the information provided or actions taken.

44. Data Breach Notification Protocol

  • Breach Notification

    • In the event of a data breach, we will notify affected individuals and regulatory authorities as required by law. Our notification will include details about the nature of the breach, the data affected, and the measures we are taking to address the breach.

45. Employee Training and Awareness

  • Employee Training

    • All employees receive regular training on data protection and privacy practices. This includes training on recognizing phishing attempts, handling personal data securely, and understanding data protection regulations.

46. Transparency and Accountability

  • Privacy Notices

    • We provide clear and accessible privacy notices at the point of data collection. These notices inform users about the purpose of data collection, their rights, and how their data will be used.

47. Digital Rights Management (DRM)

  • DRM for Content Protection

    • For any digital content we provide, we use Digital Rights Management (DRM) technologies to protect against unauthorized access and distribution.

48. International Data Transfers

  • Standard Contractual Clauses (SCCs)

    • For international data transfers, especially to countries outside the European Economic Area (EEA), we use Standard Contractual Clauses (SCCs) to ensure that data protection standards are maintained.

49. Data Retention and Deletion Policy

  • Data Retention

    • We have a clear data retention policy that specifies the duration for which personal data will be retained. Data is only kept as long as necessary for the purposes for which it was collected.

  • Data Deletion

    • Upon request or when data is no longer needed, we ensure secure deletion of personal data in compliance with our data retention policy.

50. Accessibility and Usability

  • Accessible Privacy Policy

    • We ensure that our Privacy Policy is accessible to all users, including those with disabilities. This includes providing the policy in an easy-to-read format and ensuring it is available on all devices.

51. Privacy by Design and Default

  • Design and Default Settings

    • We incorporate privacy considerations into the design of our products and services. This means default settings are privacy-friendly, and privacy measures are built into the design and architecture of our systems and processes.

52. Industry-Specific Regulations

  • Sector-Specific Compliance

    • We comply with industry-specific regulations and standards that may apply to our services. This includes financial, health, or other specialized data protection regulations relevant to our business operations.

53. Periodic Review and Updates

  • Policy Review

    • We review and update our Privacy Policy regularly to ensure it remains current with industry standards, regulatory changes, and evolving business practices.

55. Use of Artificial Intelligence (AI)

  • AI and Machine Learning

    • We use artificial intelligence (AI) and machine learning technologies to enhance our services and provide a more personalized experience. This may include analyzing data to improve our products, predicting user preferences, and automating certain processes.

  • Data Collection and Processing

    • When using AI technologies, we may collect and process personal data to train and optimize our AI models. This includes data collected from your interactions with our Site, such as browsing behavior and usage patterns.

  • Transparency and Control

    • We are committed to transparency regarding our use of AI. If AI is used to make significant decisions affecting you, we will provide clear information about how these decisions are made and the logic involved. You have the right to request information about the automated decisions made and to challenge decisions based on AI if you believe they are incorrect or unfair.

  • Data Protection and Privacy

    • We ensure that our use of AI complies with data protection regulations. Personal data used in AI processes is subject to the same security and privacy measures as described in this Privacy Policy. We also implement safeguards to ensure that AI systems operate within ethical and legal boundaries.

  • AI in Customer Interactions

    • AI may be used in customer service interactions, such as chatbots or virtual assistants, to provide responses and assistance. These interactions are monitored to improve the quality of our services and ensure compliance with our privacy standards.

  • Opt-Out Options

    • If you prefer not to have your data used for AI or machine learning purposes, you may have the option to opt-out. Please contact us using the information provided below to learn more about your choices and how to exercise them.

56. Updates to AI Practices

  • Policy Review

    • We periodically review and update our AI practices to ensure they remain compliant with applicable laws and best practices. Changes in AI technology or regulations may lead to updates in how we handle data and communicate our AI usage.

57. Contact for Further Information

  • Dedicated Privacy Contact

    • For additional information or specific inquiries regarding our privacy practices, please contact our dedicated privacy team:

WES Productions LLC
[3400 Cottage Way, Ste G2 #20277, Sacramento, California 95825 US]
[info@wes-productions.com]
[+1 857-261-6161]

Lovette Dobson, Organizer
[Privacy Officer or Data Protection Officer]

58. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: 

WES Productions LLC
[3400 Cottage Way, Ste G2 #20277, Sacramento, California 95825 US]
[info@wes-productions.com]
[+1 857-261-6161]
[Privacy Officer or Data Protection Officer]

and using the personal information described in this Privacy Policy will depend on the personal data concerned and the specific context in which we collect it. However, we will normally collect personal data from you only where:

  • We have your consent to do so,

  • We need the personal data to perform a contract with you,

  • The processing is in our legitimate interests and not overridden by your rights,

  • We have a legal obligation to collect personal data from you.

If we ask you to provide personal data to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal data is mandatory or not (as well as the possible consequences if you do not provide your personal data).